BBB: Los Angeles Involved in Pay to Play Scheme

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Pay to Play Scandal

The Better Business Bureau said Tuesday that it expelled a Southern California chapter after an investigation into allegations of a pay to play scandal.

BBB of the Southland, the country’s largest bureau, has been rocked.  It lost its accrediting from the BBB, which includes its right to use the name, loge and trademarks of the famous consumer protection agency.

In a statement the Virginia based organization said, the BBB will continue to serve the Los Angeles area market online and the estimated 18,000 local businesses can maintain their local accreditation while the council attempts to rebuild the bureau,. 

"We hold businesses to high standards for honesty, transparency, fairness and integrity, and we hold ourselves to those same standards," said a statement from Carrie A. Hurt, the national group's president and chief executive officer. "Over a period of more than two years, BBB of the Southland failed to resolve concerns about compliance with several standards required of BBBs, including standards relating to accreditation, reporting on businesses, and handling complaints."

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